Return & Refund Policy

Returns. We accept returns within 7 days of the date you receive your order. To be eligible, the kit must be new, unused, uninstalled, and in its original packaging. A kit that has been installed on a vehicle cannot be returned.

Return authorization. Before sending anything back, email us at sales@verticallambodoors.com or use our contact page with your order number to get a Return Authorization (RA) number and the return address. Returns sent without an RA number may be refused.

Restocking fee and shipping. Returns carry a 25% restocking fee. Shipping charges are non-refundable, and the customer pays for return shipping.

Non-refundable kits. Truck and SUV kits, special-order kits and discontinued kits are final sale: they cannot be returned or exchanged. The product page says so when a kit falls into one of these groups, so please confirm your year and model before ordering.

Cancellations. An order that has not shipped yet can be cancelled for a 5% cancellation fee. The cancellation fee is non-refundable.

Refunds. Once your return is received and inspected, we will notify you and issue the refund, less the restocking fee, to your original payment method within 10 business days. Depending on your card issuer, it may take additional time for the refund to appear on your statement.

Damaged, defective, or incorrect items. Contact us within 7 days of delivery with photos and your order number and we will arrange a replacement or a full refund, including shipping.

Contact. VerticalLamboDoors.com · sales@verticallambodoors.com · 6185 Beesley Dr, Las Vegas, NV 89115, United States